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Rajkumar Bhakat - UI/UX Designer, Product Designer, Senior UI/UX Product Designer

[email protected]

Location: New York City, New York, USA

Relocation: Remote Anywhere

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Rajkumar Bhakat Senior UI/UX and Product Designer Mobile: +91 9330245624 WhatsApp: +91 9330245624 Email: [email protected] Location: New Town, Kolkata, India LinkedIn: linkedin.com/in/rajwsom Visa Status: Employer-Sponsored (Outside India) Professional Summary Senior UI/UX Product Designer with 10+ years of end-to-end experience delivering scalable, user-centered digital products across web, mobile, and tablet platforms. Proven expertise in enterprise CRM systems, complex e-commerce and marketplace ecosystems including B2B, B2C, C2C, C2B, B2B2C, D2C, P2P, service, and hybrid marketplaces. Strong background in translating business and technical requirements into intuitive user experiences using data-driven design, usability testing, and accessibility best practices. Experienced in Agile environments, collaborating with cross-functional teams to drive business growth and operational efficiency. Professional Skills Research & Analysis: User Research, Design Research, Competitive Analysis, User Interviews, Personas, Journey Mapping, Empathy Mapping, Statistical Analysis UX/UI Design: Interaction Design, Information Architecture, Visual Design, Wireframes, Prototypes, Design Systems User Testing & Validation: Usability Testing, A/B Testing, User Feedback Collection Accessibility & Compliance: WCAG, Accessibility Standards Product Design: End-to-End Product Lifecycle, Ideation to Launch, Business-Aligned UX Visual Communication: Typography, Iconography, Data Visualization, Illustration Agile & Lean UX: Agile, Scrum, Lean UX, Rapid Iteration Tools: Figma, Sketch, Adobe XD, Photoshop, Illustrator, InVision, Axure RP, Balsamiq, Miro, Mural, UserTesting Professional Experience UI/UX Product Designer Shyam Steel Industries Ltd., Kolkata May 2023 Present Drove requirements gathering with business stakeholders, analysts, and leadership to define scope, priorities, success metrics, and UX bottlenecks. Designed and delivered the Apna Ghar Customer App, contributing to multi-million INR revenue growth through a first-of-its-kind bidding module. Spearheaded migration and redesign of legacy CRM systems, modernizing Dynamics CRM 1.0 to CRM 2.0 with automated workflows and re-architected UX. Owned end-to-end UX/UI design for enterprise CRMs and marketplaces across TMT Rebar, Paint, and E-commerce verticals, improving onboarding efficiency by 40%. Translated complex business requirements into user flows, wireframes, prototypes, and highfidelity UI aligned with technical feasibility. Executed User-Centered Design practices within Agile/Scrum teams, actively participating in sprint planning, reviews, and retrospectives. Designed and iterated information architecture, low- and high-fidelity wireframes, and interactive prototypes using Figma. Directed ongoing UX/UI design for the Macaw Paint App, improving contractor usability, engagement, and task efficiency. Designed and optimized multiple marketplace models including B2B, B2C, D2C, P2P, service, and hybrid platforms. Collaborated with engineering teams to ensure accurate UI data flows and seamless JSON/API integrations. Designed operational modules including task management, delivery tracking, workforce management, and store operations. Ensured UX consistency, accessibility compliance, and design system governance across platforms. Senior UI/UX Designer Webskitters Technology Solutions Pvt. Ltd., Kolkata Apr 2021 May 2023 Delivered 150+ cross-platform UX solutions across healthcare, fintech, retail, airline, and real estate domains. Owned end-to-end product and UX design including research, wireframing, prototyping, and visual design. Conducted usability studies and user interviews to inform intuitive, data-driven user flows. Partnered with developers, analysts, and product owners to ensure design-to-development fidelity. Spearheaded enterprise CRM design systems ensuring scalability, accessibility, and UX consistency. Facilitated stakeholder and CRM workshops to align business strategy and user needs. Designed Salesforce-focused design systems for federal and enterprise clients. Applied Human-Centered Design and Design Thinking practices, increasing user satisfaction by 25%. Key Project PropertyZilla Canada Real Estate Platform (Toronto) Role: Senior Product / UX Designer Partner: Webskitters Technology Solutions Pvt. Ltd. Zillow-like real estate platform for the Canadian market enabling property buy, sell, and rent. Owned end-to-end UX/UI design across web, mobile, and CRM dashboards, focusing on mapbased discovery, advanced filtering, agent workflows, lead management, and analytics. Delivered a scalable, data-driven experience aligned with North American real estate standards. Earlier Experience Senior UI/UX Designer Itsolz International Pvt. Ltd., Kolkata Nov 2020 Mar 2021 Designed enterprise and government digital platforms for Usha Martin, Lupin Ltd., and Tarakeswar Municipality. Directed redesign of CMS.gov projects, improving UX, accessibility, and content discoverability. Established Figma-based design systems and reusable UI frameworks. Ensured WCAG compliance and accessibility best practices. Graphic & UI/UX Designer Webrobust Technologies LLP, Kolkata Feb 2016 Oct 2020 Transitioned from graphic design to UI/UX across responsive web and mobile applications. Designed UX for automotive platforms including Maruti Suzuki and Renault Triber. Improved engagement by 30% through typography, grid systems, and visual hierarchy improvements. Designed game UI and HUD systems using Unity. Education Bachelor of Design (B.Des.) Amity University, Kolkata Certifications AI-Powered UX: Next-Gen Product Design 2025 Udemy Google UX Design Professional Certificate 2023 Coursera Hobbies & Interests UX Research, Photography, Playing Cricket, Meditation Keywords: artificial intelligence user interface user experience