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Tarun Mohindroo - Product Owner Manager

[email protected]

Location: Seattle, Washington, USA

Relocation: Yes

Visa: H1B

Resume file: Tarun Mohindroo- Product Manager_1771274599873.docx Please check the file(s) for viruses. Files are checked manually and then made available for download.

SUMMARY Innovative, technology-oriented professional with 14+ years of global experience across various aspects of all the stages of product lifecycle from planning to development to launch, point of contact for all stakeholder communication with expertise in eCommerce, Supply Chain, CRM, Telecom, Retail, SAAS, Entertainment etc. Having a proven track record of delivering large scale million-dollar programs spanning multiple teams. Experience in working with stakeholders to deliver strategic initiatives of business applications in the cloud and on-premise environments. TECHNICAL SKILLS Tools: Lucid Chart, Plant UML, Axure, Balsmiq, Visio, Confluence, Simulation, MS Office Tool Cloud: Salesforce CPQ, AWS, API, Quote to cash Documentation: Stakeholder map, Product System & Environment Diagram, Personas, User story Map, Backlog, Road map, Prototypes, Demos, Retrospective. Processes Software Development Lifecycle, Software Test Lifecycle Agile, Scrum, User Acceptance Testing, WMS fulfilments, Replenishments, Forward logistics, Reverse Logistics, SAAS and subscription, MDM, Process Orchestration Database: SQL, Cassandra, Oracle ERP: SAP MM ETL: Informatica Operating systems: Windows, Mac, Android, iOS Domains: Telecom, Retail, E-commerce, Supply chain, SAAS, Travel, Media and entertainment WORK EXPERIENCE Technical Product Owner Manager Aug 2022 Present T-Mobile, Bothell, Washington Agile Product Management: Responsible for the end-to-end systems and process design for digital billing systems. Manage healthy backlog to deliver the product increments. Partnered with backend team for building hybrid design for billing systems. Project Execution: Create functional and technical user stories using Jira and Confluence for billing systems and developed new SOCs and APIs to help development team to design, develop and test. Revamped legacy sites using latest tech stack like React and Javascript. Re-designed customer centric emails and SMS in CMS for new billing plans Customer Focus: Communicate with client and stakeholder for about risks, progress and impact of decisions regarding trade-offs through different agile ceremonies to verify the quality of the development and proper release communication. Teamwork: Collaborate with cross functional teams for lead to cash and to ensure project requirements are documented and overall deliverables are achieved. Developed and enabled features in salesforce CPQ for quotes and opportunities. Product Owner Manager July 2020 Aug 2022 Lululemon Athletica, Seattle, Washington Agile Product Management: Create, update and maintain the product backlog of post purchase as the primary tool to ensure that the development team has a clear and transparent understanding of the value. Received best management award for achieving the delivery on time Project Execution: Executed the product roadmap within two months of development time 3 times faster than the industry average. Set sprint goals to enable design and development teams to work in parallel, resolving prioritization conflicts. Well versed with CMS system and designed tailored version of emails for customers Customer Focus: Built strong relationships with 8 internal customers by engaging in product testing early and often in development, thereby receiving valuable feedback to improve final product delivery. Teamwork: Work with development team for functional and business requirements to understand and support the client with project planning, project definition, requirements definition, system documentation and user training, use cases and business validation testing, thereby establishing a shared vision of the product among the team. Provide backlog grooming session. Design Thinking: Achieved product acceptance by implementing design thinking handbook. Create workflows use cases, wireframes, architecture diagrams using tools for smooth product development. Product Owner Manager Aug 2018 July 2020 T-Mobile, Bellevue, Washington Agile Product Management: Responsible for the end-to-end systems and process design for Supply Chain and Logistics projects for Telecom and Retail mobile app. Manage the retail product catalog to ensure the development team has the data set-up needed to deliver their product increments. Partnered with UI/UX team for building hybrid design for iOS platforrm Project Execution: Create functional and technical user stories using Jira, ADO and Confluence for B2B, B2C and Ecommerce portals web application developments to help development team to design, develop and test. Customer Focus: Communicate with client and stakeholder for about risks, progress and impact of decisions regarding trade-offs through different agile ceremonies to verify the quality of the development and proper release communication. Teamwork: Collaborate with cross functional teams to ensure project requirements are documented and overall deliverables are achieved. Hosted workshops with dev and arch team to groom End to End features. Design Thinking: Work on inventory management in an outsources 3rd Party Logistics based distribution model. Create workflows use cases, wireframes, architecture diagrams using tools for smooth product development. Product Owner/UAT Test Lead June 2014 Aug 2018 AT&T, Richardson TX/Chandigarh India Agile Test Management: Create, update and maintain the test case backlog and create test data for UAT execution. Project Execution: Execute UAT test cases with test and real data and optimizing automation suite. Own the documentation of processes, procedures, test plans and user guides for assigned projects. Customer Focus: Collaborate with team to have inter and intra level workshop. Teamwork: Collaborate with product manager, Sales & marketing team, engineering team to align product with strategic theme of enterprise. Design Thinking: Analyze and plan the cross-functional program, covers telecom after sales websites with accessibility testing Lead Engineer Jan 2013 May 2014 Cheapoair, Gurgaon, India Created and maintained test cases and test plans and map test cases with requirement and maintain requirement traceability matrices Liaise with SME and stakeholders, product development team, quality assurance, and business users to ensure understanding and testing of business requirements and functional specifications. Create automation test suite with selenium and QTP for mobile automation testing Test Engineer Dec 2009 Jan 2013 Nvish Solutions, Chandigarh, India Testing of Sony PlayStation websites on different environment and browsers. Localization testing and automating websites with iMacros. Load and performance testing with Load runner and JMeter. EDUCATION Certifications SAFe certified POPM SAFe certified Agilist Certified scrum master Bachelor of Technology in Computer Science 2005-2009 Punjab Technical University Keywords: user interface user experience materials management microsoft mississippi Texas