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Sree- - Pega Senior System Architect / Pega PRPC Developer

[email protected]

Location: Atlanta, Georgia, USA

Relocation: Remote

Visa: h4ead

Resume file: Sreevani Pega_1771859877614.docx Please check the file(s) for viruses. Files are checked manually and then made available for download.

Sreevani Pega Senior System Architect / Pega PRPC Developer PROFESSIONAL SUMMARY Over 7 years of experience in designing/developing the applications using PEGA RULES Process Commander as a certified PRPCSeniorSystemArchitect. As a Core team member worked in many areas of PRPC invoked in bug fixing during UAT/PROD and managing Client interactions. Hands on experience in configuring Flows, Assignments, Screen Flows, Correspondence Templates for Business scenarios Hands on experience in creating the case management and flow actions rules as per the business requirements Developed Activities, Data Transforms, Decision Rules, Declarative Rules, When Condition, Process Flow and User Interfaces like Harness & Section. Experience in insurance domain and have implemented various PEGA projects successfully in Claims systems Resolved the challenges that were related to UI, in application upgrade process and building customized screens as per requirement. Worked extensively on Activities, Decision Tables,Report Definitions, and customization of Process Flows. Experience in troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer and Live UI Strong expertise in UI, Process flows, Caching, Rule resolution, Activities. SOAP Connectors and servicesand used SQL in different projects. Experience in end-to-end software development lifecycle (SDLC) including Analysis, Design, Development, Testing, Implementation, Maintenance and Support. Experience in Designing the Data Model of applications. Connect REST rules support the interactions between PRPC and external systems where PRPC consumes the information exposed by external Restful web services. Experience in Pega UI development. Tracking of defects and providing regular updates about the same. Flexible and versatile in adapting to any new environment or work on any project. Experience in transforming User expectations of the system into Business Requirements and subsequently designing the solution. Well adaptable to challenging environments, Strong work ethics and commitment to work well to achieve Client s objectives. TECHNICAL SKILLS BPM Tool PEGA PRPC 7.1.8, 7.3, 7.4, 8.2, 8.7.3, Pega Infinty 23 Web Technology HTML, Java Script, CSS, J2EE, JSON, XML Operation Systems Windows Debugging/App tools Postman, Splunk Databases Oracle, MySQL, TOAD EDUCATION Master s in Computer Science, California in 2016 CERTIFICATIONS/LICENSES PEGA Certified System Architect PEGA Certified Senior System Architect PROFESSIONAL EXPERIENCE Client: Bank Of America Project Title: Complaint Tracking and Resolution Location: Kennesaw, GA Duration: April 2024 April 2025 Role: Senior PEGA Developer Project Description: CTR application is used for the complaint that one we are giving to the account. We are basically keeping the track and providing the resolution for the type of Complaint we are receiving. Responsibilities: Worked on design, development, and testing stages of pega based applications. Developed appropriate software using Pega PRPC solutions to requests for new services and functionality. Interact with users through all phases of the System Development Life Cycle (SDLC) to assure consistent, timely and accurate delivery of pega applications per service level agreements using Pega SMART BPM Agile method. Manage rules and rulesets, leverage the Enterprise Class Structure (ECS) to promote rule reuse between case types and applications, configure roles, access groups, and privileges, manage data access within an application, create wizards to configure a sequence of assignments Deploy and support QA in validating test cases Provide production support after application go live. Environment:Pega PRPC V8.3, Pega Infinity 23, Oracle, JIRA, html, xml, JSON, REST, SOAP services, J2EE, CSS. Client: Molina Healthcare Project Title: Pega UM (Utilization Management) Location: Long Beach, CA Duration: June 2022 August 2023 Role: Senior PEGA Developer Project Description: Molina Healthcare Inc is a government-sponsored care for low-income individuals in the US. The organization provides insurance plans free of cost to address the healthcare requirements of individuals with Medicare or both Medicaid and Medicare coverage or Marketplace Coverage. The project involves the development of Utilization Management (UM) functionalities. This Application provides services to the Providers and members enrolled with Molina Healthcare offers Medicaid plans in Arizona, California, Florida, Idaho, Illinois, Kentucky, Massachusetts, Michigan, Mississippi, Ohio, New Mexico, New York, South Carolina, Texas, Utah, Virginia, Washington and Wisconsin. Responsibilities: Working in an extensive Agile Mythology implementation team to meet the deadlines. Provide the high-level solution/workflows on the fly by creating sample workflows in Pega PRPC and drive the requirement discussion. Capture the requirements in the PegaAgile Studio and document both business and user requirements in Agile Studio. Responsible for architecture, design and lead the team for a successful implementation. Design highly scalable and performing PRPC solutions that strategically fit in the customer s enterprise. Design & Development of the Business Process Management (BPM) components which includes PRPC Flows, Business Rules for the application flow. Provide thought-leadership to fellow team members and business partners across business and technical project dimensions solving complex business requirements. This includes scope definition, requirements analysis, functional and technical design, application build, product configuration, unit testing, and UAT and production deployment. Communicated with the Business Analyst to convert the business need into equivalent technical components. Created Class structure and initial application creation, rule sets and rule set versions. Data base table s creation and mapping. Prepared high level design document. Provided solutions and designs for the new requirements based on the requirement applicability in framework and implementation layer. Identified reporting requirements to general business functionality, non-functionality needs and required data attributes for BPM specific workflows. Develop PEGA System RULES and flow/flow actions to illustrate requirement. Responsible for deployment of product file, Rule set freeze, communicate to other applications about deployment. Retrofitted the Pega rules to make sure that changes are available to all line of business. Actively involved in creating the user interface solutions for the clients. Worked on PRPC security i.e., defining Service packages, Access groups, Access roles and privileges. Production deployment, configuration management and production support Run SQL query to check the Data base health check. Performed code reviews to ensure application quality. Actively participated in the Pega deployment and run Oracle SQL queries to check and make sure no production changes deployed as per design. Monitor all the defects assigned to the Dev team and make sure the code fixes are delivered and documented in HP ALM. Trouble shooting internal and external issues escalating based on for quicker resolution. Involved in the project till GO-LIVE phase Environment:Pega PRPC V8.3, Tomcat, JIRA, html, xml, JSON, REST, SOAP services, J2EE, CSS, Windows Server. Client: Bank of America Project: DTWS (Document Tracking Workflow System) Location: Plano, TX Duration: May 2019 June 2022 Role: PEGA Developer Project Description: Document Tracking Workflow System is a reusable component which is utilized by Mortgage applications to perform following document management related functions. Inbound/Outbound document tracking and activity monitoring. Document review, Approval and packaging. Document generation and fulfillment. Centralized configuration of questions and responses. Responsibilities: Involved in working directly with business stakeholders to implement varying complexity rule changes in existing Pega workflow applications. Responsible for design and development of Decision Tables, Data Tables and Decision Trees. Creating Decision Tables, Decision Trees and Declare Expressions basing on the requirement. Coding, Reviewing, documentation, Unit testing and deploying. Created Connect-SQL rules for querying the external database. Built reusable components for reducing the number of rules by making them parameterized. Coordinated with QA Team and made sure that the work is delivered by the deadline. Understand the HTML code and redesigned the screens using updated UI components. Responsible for designing Integration using SOAP, REST, JDBC Connectors. Responsible for code review, peer review unit testing. Involved in code deployment from lower to higher environment. Environment:PRPC 7.4, XML, SQL Connectors, SOAP, REST, Windows 7. Client: Anthem Inc Project: GBD Compass Duration: Mar 2017 April 2019 Location: Norfolk, VA Role: PEGA Developer Project Description: Compass is a one-stop shop to deal with all the customer centric related issues. The application is built on top of CPM HC framework and is used by Anthem employees. It interacts with multiple external systems like FACETS, MACEES, Clarityetc. and provide varied services like Claim Research Authorization Request, Benefit Search, Provider Search etc. It is integrated with Knowledge management application which provides coaching tips, Warning messages to customer representatives to guide through different screens. Responsibilities: Excellent understanding of various types of Rules like Correspondence rules, Agents, Integration rules, Data Model, Process Flows, Activities, Activity Step Methods and User Interface (UI). Knowledge on PEGA Implementation Cycle which includes development, testing and implementation. Extensive knowledge on CPM HC framework. Experience in implementation of various PRPC components like Decision Rules, Declarative Rules, Validation Rules etc. Experience in creating Flow actions and also developing rich UI s using Harness, Layouts and Sections. Good Knowledge on using debugging tools like Clipboard, PAL and tracer. Extensive monitor PEGA logs by using different applications like SPLUNK, Log Analyzer. Extensive experience with SQL. Modified sections having standard layouts with dynamic layout and replaced deprecated UI controls with new components. Integrated with external systems to retrieve or send data using Connect SQL, SOAP, REST. Implementation of different types of agents. Followed PEGA Guardrails in implementation of the application. Great experience in debugging application using PEGA Tracer Tool, Clipboard, performance testing using PAL Tool. Extensive knowledge on using incident management tools like Service Now. Performing health-check of the environment. Involved in Creation of validationrules to implement business logic validation. Involved in the rule s management and associated tools such as export, import, Creating of Product rules (Rule set and Rule Set Version). Involved in high resolving production issue, SWAT calls. Actively participated in Release activities, coordinating with teams Software developer skilled at technical development, communication and presentation. Environment:PRPC 7.3, HTML, XML, SQL Connectors, SOAP, REST, CSS, Windows 7, Splunk. Keywords: quality analyst user interface information technology golang hewlett packard California Georgia Texas Virginia