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Sreevani - - Pega Senior System Architect / Pega PRPC Developer

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Location: Atlanta, Georgia, USA

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Sreevani Pega Senior System Architect / Pega PRPC Developer Senior Software IT Professional with an overall experience of 8 Years in Pega Development & RightAngle application, I work primarily as a Pega Consultant and deal with Pegasystems PRPC Suite of Products Design Pega Applications with Customer's Needs Case Management Following the Pega Guardrails Appropriately Developing Complex Reporting Functionalities for Customer needs Providing the best design solutions for Customer needs PROFESSIONAL SUMMARY Over 8 years of experience in designing/developing the applications using PEGA RULES Process Commander as a certified PRPCSeniorSystemArchitect. Hands on experience in configuring Flows, Assignments, Screen Flows, Correspondence Templates for Business scenarios Hands on experience in creating the case management and flow actions rules as per the business requirements Developed Activities, Data Transforms, Decision Rules, Declarative Rules, When Condition, Process Flow and User Interfaces like Harness & Section. Experience in insurance domain and have implemented various PEGA projects successfully in Claims systems Resolved the challenges that were related to UI, in application upgrade process and building customized screens as per requirement. Worked extensively on Activities, Decision Tables,Report Definitions, and customization of Process Flows. Experience in troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer and Live UI Strong expertise in UI, Process flows, Caching, Rule resolution, Activities. SOAP Connectors and servicesand used SQL in different projects. Experience in end-to-end software development lifecycle (SDLC) including Analysis, Design, Development, Testing, Implementation, Maintenance and Support. Experience in Designing the Data Model of applications. Connect REST rules support the interactions between PRPC and external systems where PRPC consumes the information exposed by external Restful web services. Experience in Pega UI development. Tracking of defects and providing regular updates about the same. Flexible and versatile in adapting to any new environment or work on any project. Experience in transforming User expectations of the system into Business Requirements and subsequently designing the solution. Well adaptable to challenging environments, Strong work ethics and commitment to work well to achieve Client s objectives. TECHNICAL SKILLS BPM Tool PEGA PRPC 7.1.8, 7.3, 7.4, 8.2, 8.7.3, Pega Infinity 23 Web Technology HTML, Java Script, CSS, J2EE, JSON, XML Operation Systems Windows Debugging/App tools Postman, Splunk Databases Oracle, MySQL CERTIFICATIONS/LICENSES PEGA Certified System Architect PEGA Certified Senior System Architect PROFESSIONAL EXPERIENCE Client: Bank Of America Project Title: Complaint Tracking and Resolution Location: Kennesaw, GA Duration: April 2024 Till Date Role: Senior PEGA Developer Responsibilities: Worked on design, development, and testing stages of pega based applications. Developed appropriate software using Pega PRPC solutions to requests for new services and functionality. Interact with users through all phases of the System Development Life Cycle (SDLC) to assure consistent, timely and accurate delivery of pega applications per service level agreements using Pega SMART BPM Agile method. Manage rules and rulesets, leverage the Enterprise Class Structure (ECS) to promote rule reuse between case types and applications, configure roles, access groups, and privileges, manage data access within an application, create wizards to configure a sequence of assignments Deploy and support QA in validating test cases Provide production support after application go live. Environment:Pega PRPC V8.3, Pega Infinity, Oracle, JIRA, html, xml, JSON, REST, SOAP services, J2EE, CSS. Client: Molina Healthcare Project Title: Pega A&G (Appeals and Grievances) Location: Long Beach, CA Duration: June 2022 August 2023 Role: Senior PEGA Developer Responsibilities: Working in an extensive Agile Methodology implementation team to meet the deadlines. Work directly with Business Units to refine and groom the user stories in the JIRA application. Explore new Out Of The Box (OOTB) features in Pega Healthcare frameworks (PegaHCAGM, PegaHCCore, PegaHealthCodes) and leverage its usage in Appeals and Grievances application. Analyze the differences in Member and Provider cases and build the state specific fields in a separate tab in the screen flow. Implement integrations with Salesforce application using REST services. Create Index classes and tables and optimize the list properties from work tables; thus enhancing the Adhoc reporting functionalities. Develop utilities to copy the historical data from work tables into newly created index tables. Create BIX extract rule, include the exposed properties into to the rule and run them to update the values in reporting database Work on developing the screens for CPM (Contact Preference Management) requirement and integrate with external system to exchange the data. Develop service log functionality to capture the service failures and report them to the business team. Customize UI rules like navigation, harness, section, HTML and CSS rules to implement the complex requirements in trend reports, which cannot be achieved using standard report definitions. Create rules like activities, binary file, data pages, data transforms and other custom codes in Java, in order to export the data to excel, csv and other organization standard file formats. Experience in using the PRPC tools like tracer, clipboard, DB trace, profiler, import/export, connector wizard, db wizard, data table wizard. Support bi-weekly production releases, prepare the rules log along with code versions and document the entire deployment process after successful implementation. Environment:Pega PRPC V8.3, Tomcat, JIRA, html, xml, JSON, REST, SOAP services, J2EE, CSS, Windows Server. Client: Bank of America Project: DTWS (Document Tracking Workflow System) Location: Plano, TX Duration: May 2019 -June 2022 Role: PEGA Developer Responsibilities: Involved in working directly with business stakeholders to implement varying complexity rule changes in existing Pega workflow applications. Responsible for design and development of Decision Tables, Data Tables and Decision Trees. Creating Decision Tables, Decision Trees and Declare Expressions basing on the requirement. Coding, Reviewing, documentation, Unit testing and deploying. Created Connect-SQL rules for querying the external database. Built reusable components for reducing the number of rules by making them parameterized. Coordinated with QA Team and made sure that the work is delivered by the deadline. Understand the HTML code and redesigned the screens using updated UI components. Responsible for designing Integration using SOAP, REST, JDBC Connectors. Responsible for code review, peer review unit testing. Involved in code deployment from lower to higher environment. Environment:PRPC 7.4, XML, SQL Connectors, SOAP, REST, Windows 7. Client: Anthem Inc Project: GBD Compass Duration: Mar 2017 April 2019 Location: Norfolk, VA Role: PEGA Developer Responsibilities: Excellent understanding of various types of Rules like Correspondence rules, Agents, Integration rules, Data Model, Process Flows, Activities, Activity Step Methods and User Interface (UI). Knowledge on PEGA Implementation Cycle which includes development, testing and implementation. Extensive knowledge on CPM HC framework. Experience in implementation of various PRPC components like Decision Rules, Declarative Rules, Validation Rules etc. Experience in creating Flow actions and also developing rich UI s using Harness, Layouts and Sections. Good Knowledge on using debugging tools like Clipboard, PAL and tracer. Extensive monitor PEGA logs by using different applications like SPLUNK, Log Analyzer. Extensive experience with SQL. Modified sections having standard layouts with dynamic layout and replaced deprecated UI controls with new components. Integrated with external systems to retrieve or send data using Connect SQL, SOAP, REST. Implementation of different types of agents. Followed PEGA Guardrails in implementation of the application. Great experience in debugging application using PEGA Tracer Tool, Clipboard, performance testing using PAL Tool. Extensive knowledge on using incident management tools like Service Now. Performing health-check of the environment. Involved in Creation of validationrules to implement business logic validation. Involved in the rule s management and associated tools such as export, import, Creating of Product rules (Rule set and Rule Set Version). Involved in high resolving production issue, SWAT calls. Actively participated in Release activities, coordinating with teams Software developer skilled at technical development, communication and presentation. Environment:PRPC 7.3, HTML, XML, SQL Connectors, SOAP, REST, CSS, Windows 7, Splunk. Keywords: quality analyst user interface business intelligence database information technology golang California Georgia Texas Virginia