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JASVEER KAUR - Lead Product Designer | AI & Generative UX Specialist | Design Systems & Team Leadership | 12+ Years

[email protected]

Location: New York City, New York, USA

Relocation: Yes

Visa: Yes (Authorized to Work in the United States)

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JASVEER KAUR Lead Product Designer | AI & Generative UX Specialist | Design Systems & Team Leadership | 12+ Years New York, NY | Open to Remote, Hybrid, or Relocation | Authorized to Work in the United States 516-743-0803 | [email protected] | designerjasveer.com | linkedin.com/in/jasveer-kaur PROFESSIONAL SUMMARY Lead Product Designer with 12+ years of experience designing AI-powered products, Generative AI experiences, and enterprise SaaS platforms. Specialized in LLM-based copilots, conversational AI interfaces, explainable AI systems, and human-in-the-loop workflows using Claude AI, ChatGPT GPT-4o, Microsoft Copilot, and Figma AI. Skilled at building and scaling enterprise Figma Design Systems, leading cross-functional design teams, and driving AI product strategy from discovery through delivery. Proven track record of aligning designers, product managers, and ML engineers around a shared AI UX vision, and translating that vision into measurable business outcomes across FinTech, Healthcare, Retail, and B2B SaaS. 10+ AI-integrated products shipped across enterprise, retail, and healthcare platforms 30% average workflow efficiency gain delivered through AI-driven UX design Led and mentored cross-functional design teams of 5 to 10 designers, ML engineers, and product managers Defined AI UX vision, product strategy, and design system architecture at enterprise scale CORE SKILLS AI & Generative Tools: Claude AI, ChatGPT GPT-4o, Microsoft Copilot, GitHub Copilot, Figma AI, Midjourney, Adobe Firefly, Gemini AI, AI-Assisted Prototyping Tools Generative UX & AI Product Design: Generative AI UX, LLM UX Design, Conversational Design, NLP Interfaces, Prompt Engineering for UX, Explainable AI, Human-in-the-Loop Design, AI Copilot UX, Responsible AI, AI Governance UX, RAG-Based Interface Design Product Design & Strategy: UX Strategy, AI Product Strategy, Strategic Planning, User-Centered Design, Wireframing, Prototyping, Interaction Design, Design Systems, Component Libraries, Information Architecture, Product Thinking, Service Design, Journey Mapping Research & Testing: User Research, Usability Testing, A/B Testing, Conversion Optimization, Data Visualization, Dashboard UX, Accessibility (WCAG 2.1, Section 508) Leadership & Collaboration: Team Leadership, Design Team Management, Mentorship, Stakeholder Management, Cross-Functional Collaboration, Agile UX, Scrum, Lean UX, Design Thinking, Human-Centered Design Design Tools: Figma, Figma Design Systems, Adobe XD, Sketch, ProtoPie, Axure RP Research & Analytics Tools: Maze, Hotjar, UserTesting, FullStory, Dovetail, Amplitude, Mixpanel, Google Analytics Collaboration Tools: Jira, Miro, FigJam, Notion, Confluence Development Basics: HTML5, CSS3, React Design Handoff, Angular, REST APIs Industries: FinTech, Banking, Healthcare, Retail, Enterprise SaaS, EdTech, B2B, B2C PROFESSIONAL EXPERIENCE Lowe's April 2025 Present Lead Product Designer Enterprise AI & Generative UX | Remote, USA Lead cross-functional design, product, and ML teams to define AI UX vision and strategy for an enterprise AI Copilot platform adopted by 5,000+ employees. Mentor 3 junior and mid-level designers, establishing critique frameworks, AI workflow standards, and design rituals across the team. Design Generative AI interfaces integrating ChatGPT GPT-4o and Microsoft Copilot with editable AI outputs, confidence scoring, and explainable AI patterns that increase user trust. Develop prompt engineering frameworks for UX and human-in-the-loop controls to support safe, transparent AI interactions at enterprise scale. Use Claude AI for research synthesis and Figma AI for component delivery, cutting discovery sprint time by 40%. Author the organization's first AI Interaction Design Guidelines, adopted across 3 enterprise product teams. Results: 30% workflow efficiency gain, 25% faster onboarding, 40% faster design delivery through AI tools. Sheraden Lighting March 2023 March 2025 Senior Product Designer AI-Powered Retail & Conversational UX | New York, NY Led end-to-end AI UX strategy for the retail platform, managing stakeholders across CPO, ML engineers, and engineering leads. Designed a conversational AI shopping experience using ChatGPT-powered NLP search, replacing traditional category navigation with intent-driven natural language product discovery. Built a personalized AI recommendation UI with responsible AI explainability features, including confidence indicators that improved cart conversion by 18%. Introduced human-in-the-loop refinement controls and used Figma AI to auto-generate layout variants, reducing design review cycles by 30%. Results: 35% product discovery improvement, 18% cart conversion lift, 30% faster iteration cycles. Bank of America January 2023 March 2023 (Contract) Senior Product Designer FinTech AI Dashboards | New York, NY Designed AI-enhanced financial dashboards and intelligent recommendation systems for enterprise customer engagement and operational insights. Used GitHub Copilot to accelerate design-to-code handoff; delivered WCAG 2.1 AA accessible and compliant design system updates in a regulated environment. Results: 25% task success rate improvement, 20% support ticket reduction. EHE Health May 2021 October 2022 Senior Product Designer Healthcare Marketplace Platform | New York, NY Redesigned healthcare marketplace workflows, including job search, travel assignments, timecard, and communication systems, into a cohesive cross-platform experience. Led a mobile-first timecard redesign that drove 50% web-to-app migration within 2 weeks of launch. Applied ChatGPT-assisted research synthesis to analyze user feedback, saving 8 hours per sprint and reducing job application completion time by 20%. Results: 50% app migration within 2 weeks, 20% faster application completion. Bank of America July 2019 January 2021 Senior Product Designer Enterprise Vendor Management | Jersey City, NJ Served as Senior Design Lead, owning full design strategy, roadmap, wireframing, prototyping, and user research independently across the entire project lifecycle. Led end-to-end redesign of the legacy vendor management system and mentored junior designers on Agile UX workflows and stakeholder management. Facilitated design workshops and presented to 3 stakeholder groups bi-weekly to drive product roadmap alignment. Results: 35% reduction in vendor onboarding time, 40% increase in satisfaction score. Star Electric / GRIPS EdTech April 2014 April 2019 Product Designer & UI/UX Designer | New York, NY and Punjab, India Designed and shipped 10 adaptive AI-powered K 5 math learning games at GRIPS, reaching 50,000+ learners using AI tutoring logic for real-time difficulty personalization. Delivered enterprise responsive applications and scalable UX systems across EdTech and industrial verticals, practicing user-centered design and cross-functional collaboration throughout. Results: 50,000+ learners reached, 10 AI-adaptive games shipped. FEATURED AI-INTEGRATED PROJECTS Enterprise AI Copilot UX Lowe's Workflow Automation Tools: Claude AI, ChatGPT GPT-4o, Microsoft Copilot, Figma AI | Impact: 30% efficiency gain, 5,000+ daily users Designed the full UX for an enterprise AI Copilot, including transparent AI output controls, human-in-the-loop refinement, explainability indicators, and prompt engineering frameworks. Conversational AI Shopping Experience Sheraden Lighting Tools: ChatGPT NLP, Figma AI, Midjourney | Impact: 35% discovery improvement, 18% conversion lift Designed NLP-driven product search and an AI recommendation UI with responsible AI explainability and human-in-the-loop override controls. AI Research Synthesis & Design System Automation Tools: Claude AI, ChatGPT, Figma AI, GitHub Copilot | Impact: 80% faster research, 40% faster design delivery Used Claude AI to synthesize 100+ interview transcripts into affinity maps and personas in 4 hours versus 3 days. Integrated Figma AI and GitHub Copilot to auto-generate component documentation and CSS tokens for React libraries, powering a scalable Figma Design System. EDUCATION Master of Design (MDes) Lovely Professional University, India 2013 2015 Bachelor of Design (BDes) Punjab University, India 2004 2007 Diploma in Web Design Modern Institute of Technology, India 2016 CERTIFICATIONS Google UX Design Professional Certificate AI for Everyone DeepLearning.AI (Coursera) Designing with AI Figma Community Microsoft Copilot Fundamentals WCAG 2.1 Accessibility Specialist Human-Computer Interaction Nielsen Norman Group Keywords: artificial intelligence machine learning user interface user experience business intelligence New Jersey New York